Shipping Policy

Thank you for purchasing artwork from Donna Lynne Art! Each original painting is carefully packaged to help ensure it arrives safely.

Order Processing

Orders for available original artwork are typically processed and shipped within 1–3 business days after payment is confirmed.

Business days exclude weekends and U.S. federal holidays.

If an unexpected delay occurs, we will contact you using the email address provided at checkout.

Shipping Methods and Costs

We ship original artwork using USPS, including USPS Ground Advantage and Priority Mail, when available.

Available shipping options and their costs are displayed at checkout before you complete your purchase.

Delivery Times

Estimated delivery times depend on the shipping method selected and the destination.

Delivery estimates provided at checkout are estimates, not guaranteed arrival dates. Carrier delays, holidays, and weather conditions may affect delivery.

Tracking Information

When tracking is available, you will receive a shipping confirmation with tracking information once your order has shipped.

Packaging

Original paintings are packaged with care to protect them during transit.

Shipping Address

Please double-check your shipping address before placing your order.

If you notice an error, contact us as soon as possible at donnalynnepaints@gmail.com. We will try to accommodate corrections before shipment.

Damaged, Missing, or Incorrect Orders

If your artwork arrives damaged, you receive the wrong item, or there is another delivery problem, please contact us promptly.

For damaged or incorrect artwork, please report the issue within 7 days of delivery, including your order number and photographs of the artwork and packaging when applicable.

We will review the issue and work toward an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

Questions?

For shipping questions, please contact:

Donna Lynne Art
donnalynnepaints@gmail.com
https://donnalynneart.com